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Customers
FAQs
6
How can I be assured that my project data is kept confidential?
How does my project gets executed?
Can I change the project specifications after submitting a project?
Can I view my team members and collaborate with them?
How can I receive status update notifications on mobile or email?
View all 6
Getting Started
3
Signing up
I need assistance from cOutsource team to get started.
How do I change the password of my account?
Posting a project
3
How do I post a project?
What happens once I submit my project?
How do I review and accept a project proposal?
Tracking a project
3
How do I view the status of my project?
How do I manage the milestones in my project?
I have conflicting opinions about project execution with my project manager/ freelancers. How do I resolve them?
Billing and Payments
2
What are the charges? Can I see the breakup of the cost?
When do I make the payment?
Troubleshooting
1
Trouble Shooting- Why am I not receiving notifications on e-mails/mobile?
Disputes
2
I’m not satisfied with the services and want to decline the payment in escrow.
I want to change my project manager/team member. What can I do?